Ways to keep your dealership exceptional!
Real World Mystery Shop Tips
January 25, 2023
Are Carvana's troubles something we should laugh at?
December 16, 2022
If mediocrity creeps in around you, your staff, or your business processes, it will be plain to see in 2023.
December 6, 2022
A reminder that no customer wants to be taken for granted.
December 5, 2022
If you want to sell a car, especially a used one, it needs to be exceptionally clean regardless of your asking price. Cleaning up and correcting any issues you find will be well worth the trouble.
December 2, 2022
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