Be Excellent

Ways to keep your dealership exceptional!
Business slowing down??
December 8, 2023
A perfect trade appraisal process
Perfect trade appraisal process
July 11, 2023
I could buy more cars if...
Make your wish to buy more cars more than a wish.
July 5, 2023
Are Carvana's troubles something we should laugh at?
December 16, 2022
Fear Mediocrity
If mediocrity creeps in around you, your staff, or your business processes, it will be plain to see in 2023. 
December 6, 2022
Poisonous Entitlement
A reminder that no customer wants to be taken for granted.
December 5, 2022
Clean Sells
If you want to sell a car, especially a used one, it needs to be exceptionally clean regardless of your asking price. Cleaning up and correcting any issues you find will be well worth the trouble.
December 2, 2022
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