Be Excellent

Ways to keep your dealership exceptional!
Schadenfreude
Are Carvana's troubles something we should laugh at?
December 16, 2022
Fear Mediocrity
If mediocrity creeps in around you, your staff, or your business processes, it will be plain to see in 2023. 
December 6, 2022
Poisonous Entitlement
A reminder that no customer wants to be taken for granted.
December 5, 2022
Clean Sells
If you want to sell a car, especially a used one, it needs to be exceptionally clean regardless of your asking price. Cleaning up and correcting any issues you find will be well worth the trouble.
December 2, 2022
Monthly Newsletter
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.